Terms & Conditions

Purchased items will be shipped within 5 business days of the order, although most will be within 2 to 3 business days. For domestic orders please allow up to 2 to 5 business days for the transit time of your merchandise. For international orders please allow up to 6 to 15 business days for the transit time of your merchandise. If you still have not received your purchase after 3 weeks, please notify info@jembereeyewear.com. Jembere Eyewear is not responsible for any lost, stolen or damaged shipments.

Any additional taxes, fees, tariffs, import fees, and surcharges levied by destination countries are the responsibility of the customer. Jembere Eyewear cannot determine in advance the amount, if any, that will be charged. Please check with customs of your country to ascertain if any additional charges will be applied to your order. If you refuse to pay customs charges on an incoming shipment, it will be returned to Jembere Eyewear at our expense. We will then deduct that charge, as well as any additional customs charges, from the refund of the original purchase price.

All prices include charges for shipping and handling or taxes, if delivered to customers within the United States. For customers outside the United States, additional charges may apply depending on location. Please email info@jembereeyewear.com for additional information.
All sales are final, you are welcome to exchange your items within 5 days of receiving your package for domestic and international orders. Please note that custom orders are final sale and may not be exchanged. Exchanged items must HAVE NOT BEEN WORN, ALTERED OR DAMAGED, and with ALL original
packaging. NOTE: Shipping, handling and customs charges are non-refundable.